Clearinghouse Navigator: Answers to Your FAQs

Clearinghouse Navigator simplifies FMCSA's new Clearinghouse rule requirement by bringing together robust eLearning solutions, dozens of FAQs, knowledge base articles, and more. The new rule is designed to keep drivers safe while holding CMV professionals accountable for their decision making. 

While Clearinghouse Navigator has already helped lots of CMV professionals to learn how to follow the new Clearinghouse rule, there are still a number of frequently asked questions we receive. This blog will seek to answer those questions. 

Here are a few answers to your FAQs regarding the Clearinghouse Navigator. 

What is the FMCSA Drug and Alcohol Clearinghouse?

The main goal of the FMCSA's Clearinghouse was, and is, to save lives by reducing crashes, injuries, and fatalities involving commercial motor vehicles. To accomplish this mission of enhancing safety on our nation's thousands of miles of highways, CMV drivers and their employers are now required to register the driver’s alcohol and drug violations on a federal clearinghouse. 

How Will the Clearinghouse Navigator Help Me?

This website will have robust online courses giving Clearinghouse users confidence that they can meet the requirements of the new rule in a timely and efficient manner. Additionally, we will have an extensive suite of regulatory reference material, an interactive knowledge base, and live help desk via chat and telephone. Employers can learn how to properly report violations into the Clearinghouse, how to correctly obtain applicant/employee query consent, how to query the electronic database, and how to maintain required records in a compliant manner. Individual drivers can learn how to review their own record in the online database, how to provide electronic consent for the querying of their information, and how to petition FMCSA for the removal or change of information in the database. Other related professionals, like Medical Review Officers or Substance Abuse Professionals, can also learn how to comply with the new rule. 

How are the eLearning Courses Designed?

eLearning is one of the many resources offered by Clearinghouse Navigator, but it’s also one of the most impactful. 

What makes eLearning so effective for CMV professionals is the fact that the courses can be tailored to meet the unique needs of a variety of professionals. While CMV and related professionals will all be operating with the same database, a wide variety of professionals will be utilizing the clearinghouse for a wide variety of reasons. CMV employers, medical review officers, and substance abuse professionals are just a few of the different groups that need to understand the new rule, that’s why each of those professionals will have eLearning opportunities tailored to their specific needs.

These are some of the questions we receive most frequently, but if you have any other questions you’d like answered, don’t hesitate to explore our website. Or, if you’re ready to begin taking advantage of the eLearning opportunities, get started today.